Hotel Guest & Brand Experience
A chain-level guest journey, with boutique soul.
International chains win on consistency; boutique hotels win on character. Our guest experience stack gives you both — a digital journey that works flawlessly every time, wrapped in your hotel's own brand and personality.
From Booking to Room in Minutes
Guests receive branded pre-arrival communication, check in digitally through the guest app, and find their room ready with a personalized welcome on screen. No queues, no paper forms.
Manta TV — The In-Room Brand Stage
Our own TV app greets each guest by name, presents your hotel's identity, guides them through services and house information, and connects directly to concierge. It replaces the dusty information binder with a premium branded screen.
- Personalized welcome with guest name and stay details
- Your hotel's branding, imagery, and content
- Direct line to concierge and service booking
Upsells That Feel Like Service
Airport transfers, spa treatments, dining, late checkout — offered contextually in the guest app and on the TV, increasing revenue per guest while making the stay feel more cared for, not more sold to.
Frequently Asked Questions
Common questions about hotel guest & brand experience.
Is Manta TV branded to our hotel?
Yes — logo, colors, imagery, and content are configured to your property, with each guest greeted personally.
Do guests need to download an app?
The guest app enhances the stay but isn't mandatory — the TV app and our staff cover guests who prefer not to install anything.
Does the digital journey replace personal service?
No — it removes friction so your team spends time on hospitality instead of paperwork.
Give Your Guests a Branded Journey
Let's design your hotel's digital guest experience — from booking confirmation to the welcome on the room TV.